Questions

FAQ

Do we need a computer in every classroom?

No. Teachers use their own phone for attendance and diary. The office needs one computer with internet.

What happens when the internet goes down?

The website and app need internet. When it comes back, you carry on where you left off. Nothing is lost because nothing is stored on your machine.

Can the fee clerk change a balance without anyone knowing?

No. Every change to a fee record is logged with the name and time, and only the owner sees that log.

We have two branches. Can the owner see both?

Yes. Each branch is its own institution with its own staff. The owner login sees both.

Do parents pay through the app?

Not yet. Parents see what’s due and pay at the counter, by bank, JazzCash or Easypaisa. The office records it and the app updates. Online payment is on our list.

Can we print challans and receipts?

Yes, one at a time or a whole class at once, on any printer.

What about our old records?

Send us your Excel sheets. We import students, families and current fee balances before you start.

Is our data safe?

Each school’s data is separated from every other school’s. It’s backed up every night and we keep thirty days. You can ask for a full export at any time.

Does it work in Urdu?

The interface is in English today. Subject names, student names and messages can be in Urdu. [Say whether an Urdu interface is planned.]

Who do we call when something breaks?

Us, on WhatsApp, during school hours. You’ll have the number before you go live.

Bring your fee sheet to the demo.

We’ll load it live and show you your own defaulters list in the first ten minutes.

Book a demo